Shipping policy

Thank you for choosing Cheatcode! We are committed to ensuring a seamless shopping experience for our customers, which includes prompt and reliable shipping. Please review our shipping policy for both domestic (Australia) and international orders below:

  1. Domestic Shipping (Australia):

    • Standard Shipping: Our standard shipping option within Australia typically takes 2-7 business days for delivery. Please note that delivery times may vary depending on the destination and any unforeseen circumstances.
    • Express Shipping: For customers who prefer expedited delivery, we offer an express shipping option. Express orders within Australia are typically delivered within 1-3 business days.

  2. International Shipping:

    • Standard Shipping: For international orders, we provide standard shipping services to select countries. Delivery times may vary depending on the destination and customs processing. Generally, standard international shipping takes approximately 7-21 business days.
    • Express Shipping: We also offer express shipping for international orders, ensuring faster delivery. Express international orders usually arrive within 3-7 business days. Please note that delivery times may be subject to customs clearance processes in the destination country.

Shipping Costs: Shipping costs for both domestic and international orders will be calculated at the checkout based on the weight of the items, the destination, and the chosen shipping method (standard or express). Please ensure that you review the shipping costs before finalizing your purchase.

Order Processing Time: We strive to process and ship all orders promptly. Orders are typically processed within 1-2 business days. Please note that during peak periods or sales events, processing times may be slightly longer.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your shipment online. Please allow some time for the tracking information to be updated after receiving the email.

Customs and Duties: For international orders, please be aware that customs duties, taxes, or fees may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs. We recommend checking with your local customs office for more information regarding any potential fees or restrictions that may apply to your order.

If you have any further questions or need assistance with your shipment, please contact our customer support team, and we will be happy to assist you.

Note: The transit times provided are estimated and may be subject to delays due to unforeseen circumstances, including weather conditions, customs processing, or other factors outside of our control. We strive to ensure the timely delivery of your order and appreciate your understanding in cases of unexpected delays.